Question 1

What are your business hours?

Accepted Answer

We're open Monday through Friday from 8AM to 5PM, and Saturday from 8AM to 2PM. We're closed on Sundays.

Question 2

Do you offer same-day service?

Accepted Answer

Yes! For minor repairs and routine maintenance, we offer same-day service to get you back on the road quickly.

Question 3

What types of vehicles do you service?

Accepted Answer

We're European specialists at heart, but we service all makes and models including Asian and American vehicles.

Question 4

Do you work with insurance companies?

Accepted Answer

Absolutely. We work with all major insurance providers and handle the claims paperwork for you. We also cover up to $1,000 of your deductible on qualifying collision repairs.

Question 5

What warranty do you offer?

Accepted Answer

All our repairs come with a 24-month/24,000-mile warranty. We stand behind our work 100%.

Question 6

How do I schedule an appointment?

Accepted Answer

You can book online using our calendar above, call us at (657) 267-0000, or simply drop by our shop.

Question 7

Do you offer free estimates?

Accepted Answer

Yes, we provide free estimates for all services. We also send digital inspection reports with photos and videos of your vehicle's condition.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, cash, and Zelle. For larger repairs, we also offer financing up to $5,000 through Snap Loan.

Question 9

Do you use OEM or aftermarket parts?

Accepted Answer

We offer both options. OEM parts are available when you want factory quality, and we also have quality aftermarket options to fit different budgets.

Question 10

Do you service commercial fleets?

Accepted Answer

Yes! We have dedicated fleet services with priority scheduling, volume pricing, and detailed service reporting for businesses.

Question 11

Can I wait at your shop during service?

Accepted Answer

Yes, we have a comfortable waiting area with Wi-Fi, refreshments, and TV. For longer services, we also offer shuttle service.

Question 12

Do you offer towing services?

Accepted Answer

We partner with trusted towing companies and can arrange pickup for non-drivable vehicles. Contact us and we'll coordinate everything.

Question 13

How long does a typical service take?

Accepted Answer

Regular services typically take up to 1 hour, while major repairs take 1-3 days. We'll give you an accurate estimate upfront.

Question 14

Do you work on electric or hybrid vehicles?

Accepted Answer

Yes! We're trained and equipped to service electric and hybrid vehicles, including battery diagnostics and general maintenance.